Cookie Policy

1. What is a cookie?

A cookie is a small file stored on your device when you visit a website. It can help the website function properly, remember certain information or, depending on its purpose, better understand how the website is used.

Cookies may be placed by Filaoza or by certain third-party services used on the website.

2. Cookies used on Filaoza

The Filaoza website mainly uses cookies and similar technologies that are necessary for its operation and for providing the services requested by visitors and customers.

These cookies may allow, in particular:

• the operation of the shopping cart and checkout process;
• the storage of certain preferences;
• the security of the website and transactions;
• the technical operation of the Shopify store;
• the management of cookie preferences.

Some of these cookies are strictly necessary for the service to operate and therefore do not require prior consent under the conditions provided by applicable regulations.

3. Cookies requiring your consent

Certain cookies or trackers may be used for purposes that are not strictly necessary for the operation of the website, such as measuring website traffic, analyzing browsing behavior or providing certain content or features.

When their use requires your consent, these cookies are only placed or read after you have given your consent.

4. Shopify

The Filaoza store is hosted and operated using Shopify. Shopify uses various cookies and similar technologies necessary for the operation of the store, including for the shopping cart, payment, security and features requested by users.

Certain services and features provided by Shopify may also use technologies subject to specific consent requirements.

5. Analytics cookies

Filaoza may use tools that help understand website traffic, identify potential technical issues and improve the experience offered to visitors.

When these tools use trackers that require consent, your consent is requested before they are activated.

Some analytics tools may nevertheless be exempt from consent when they strictly comply with the conditions provided by applicable regulations.

6. Social media cookies

The website may contain links or content from social media platforms, including Instagram or TikTok.

When content or features from third-party services are integrated into the website, these services may place or read their own cookies or trackers.

When consent is required, these trackers are not activated before you give your consent.

7. Managing your preferences

When the cookie consent banner is enabled on Filaoza, you can use the settings provided to accept or refuse the relevant cookie categories.

You can also change your preferences later when the preference management mechanism is available on the website.

You can also configure your browser to block or delete certain cookies. Blocking certain necessary cookies may, however, affect the operation of the store, including the shopping cart or certain features.

8. Retention period

The retention period of cookies depends on their nature and purpose. Some are deleted when you close your browser, while others may be stored for a defined period of time.

Cookies subject to consent are retained in accordance with applicable retention periods and your consent choice.

9. Your rights

When cookies or other trackers are used to process personal data, you have the rights provided by applicable regulations, as detailed in Filaoza's Privacy Policy.

You may in particular withdraw your consent when consent is the legal basis for the processing.

10. Updates to this policy

This policy may be updated to reflect changes to the website, the services used, the cookies implemented or applicable regulations.

We invite you to check this page regularly for any changes.

11. Contact

For any questions regarding the use of cookies on Filaoza, you can contact me at:

filaozacrochet@gmail.com